Cookie Policy
1. Introduction & Purpose
Myherbals.lk (Pvt) Ltd ("we," "our," or "us") uses cookies and similar tracking technologies on our multi-vendor e-commerce platform. This Cookie Policy explains what cookies are, how we deploy them to support our marketplace operation, and how you can manage your cookie preferences.
This policy aligns with Sri Lankan digital compliance standards, including the Electronic Transactions Act No. 19 of 2006 and data privacy best practices. By continuing to use our website, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) by your web browser when you visit a website. They are widely used to make websites function efficiently, remember user preferences, maintain active login sessions across multiple vendor pages, and provide website owners with analytical data regarding site traffic.
3. How We Use Cookies in a Multi-Vendor Model
As myherbals.lk operates as a multi-vendor marketplace connecting shoppers with independent herbal and wellness vendors, cookies serve critical functions across both customer and vendor dashboards:
3.1 Strictly Necessary (Essential) Cookies
Purpose: These cookies are vital for the core operation of the website and the e-commerce engine. They enable basic functions such as page navigation, secure user authentication, shopping cart retention, and checkout processes. Without these cookies, you cannot log into your account, add items to your cart, or complete purchases.
Examples: WooCommerce session tokens, cart data cookies, and security authentication identifiers.
3.2 Functional & Multi-Vendor Account Cookies
Purpose: These cookies remember your preferences and settings, such as your preferred language, shipping region, or recently viewed herbal categories. They also manage multi-vendor session states, ensuring that when you switch between browsing different independent vendor storefronts, your cart and session remain accurate and synchronized.
3.3 Performance & Analytics Cookies
Purpose: We use analytical cookies, such as Google Analytics, to collect aggregated data on how visitors interact with myherbals.lk. This includes tracking which product pages, for example Ayurvedic oils, herbal capsules, and cosmetics, are most popular. This data helps us optimize platform speed, improve vendor discovery, and enhance user experience.
3.4 Marketing & Preference Tracking
Purpose: With your consent, we or approved third-party partners may use tracking cookies to deliver relevant product recommendations, promotional offers, or herbal wellness updates based on your browsing history on our site.
4. Third-Party Cookies
In addition to our own cookies, trusted third-party service providers, such as secure payment gateway processors, courier integration partners, and analytics tools, may set cookies on your device when you interact with myherbals.lk. These third parties have their own privacy and cookie policies governing how they handle data.
5. Your Choices and Managing Cookies
You have the full right to decide whether to accept or decline cookies:
- Browser Controls: Most web browsers allow you to block or delete cookies through their settings menu. You can configure your browser to alert you when cookies are being sent or to reject all cookies automatically.
- Impact of Disabling Cookies: Please note that if you choose to disable or block strictly necessary cookies, key features of myherbals.lk, such as logging into your account, maintaining items in your shopping cart, or completing an order, will not function properly.
6. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect technological advancements, operational changes, or adjustments in Sri Lankan regulatory frameworks. Any revisions will be posted directly on this page with an updated "Effective Date."