Cookie Policy

This is the Cookie Policy for MYHERBALS.LK (PVT)LTD, accessible from www.myherbals.lk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

• Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
• As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
• We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
• Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the all social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information than you can contact us through one of our preferred contact methods:

• Email: [email protected]

 

Application of relevant laws and regulations

The operation will be governed by laws and regulations in Sri Lanka which MYHERBALS.LK (PVT)LTD is domiciled.

 

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Return & Refund Policy of MYHERBALS.LK (PVT)LTD

www.myherbals.lk strictly advise you to make the final purchasing decision after considering all the facts since www.myherbals.lk do not accept returns.

However, www.myherbals.lk accepts refunds if the ordered items are out of stock or management decides that the fulfillment of the order in full or partially is unable. This decision of refund solely discretion of the management and buyer do not have any right to proceed.

Return and Refund & Shipping Policy

MYHERBALS.LK (PVT)LTD (“we” and “us”) is the operator of (https:// www.myherbals.lk) (“Website”). By placing an order through this Website, you will be exclusively agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

 

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. The completion of valid purchase is the discretion of our management and the buyer don’t have any right to validate any purchase. We have the right to alter the any decision of proceeding the order within 3 days of placed order. Payment will be refund as for the refund policy stipulated below.

 

In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund with the discretion of us. The standard period of completion refund will be within 30 days, but it may be vary based on the circumstances.

 

Purchase is actuated when you place valid order through website and the items are handed over for the delivery.

 

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. At present general delivery rates within the Sri Lanka is as fallows,

Area	Rate-Rs.
Colombo District	250.00
Gampaha & Kaluthara District	300.00
All other Districts	350.00
This rate is applied for the first KG and additional each 1kg will be separately charged Rs.75.00

 

 

3. Returns

 

We strictly advise you to make the final purchasing decision after considering all the facts since MYHERBALS.LK (PVT)LTD do not accept returns.

However, MYHERBALS.LK (PVT)LTD accepts refunds if the ordered items are out of stock or management decides that the fulfillment of the order in full or partially is unable. This decision of refund solely discretion of the management and buyer do not have any right to proceed. Further, any type return or future claim is not accepted.

 

4. Delivery Terms

Transit Time Domestically

In general, domestic shipments are in transit for 2 – 7 days. Delivery will be done only within Sri Lanka.

 

4.3 Dispatch Time

Orders are usually dispatched from our warehouse within 3 business days of payment of order.

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

4.4 Change of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched via email. The request to change of delivery address is to be confirmed by us.

 

4.5 P.O. Box Shipping

MYHERBALS.LK (PVT)LTD will not ship to P.O. box addresses using postal services. We are unable to offer couriers services to these locations.

 

4.6 Items Out of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

4.7 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. 
   Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged/Misplaced in Transit

We are not liable for any damaged or misplaced parcels in-transit and our responsibility of the items are restricted to the point of handing over for the delivery.

 

7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website.

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid by customer upon arrival in destination country. The implication of relevant laws, regulations and other enforcements to be aware by the customer and any type of potential costs or penalties related to this will not be borne by us. Further, the customer should refrain from ordering legally restricted, prohibited or controlled products and we assume the customer aware of such local implications.

Upon refusal to settle any duties, taxes or any other charges at customer destination country/region/state etc., we are not liable to accept the goods and to act any cause of action related to possession of the goods.

 

8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. 
   Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

 

10. Customer service

For all customer service enquiries, please email us at [email protected]

 

11.Application of relevant laws and regulations

The operation will be governed by laws and regulations in Sri Lanka which MYHERBALS.LK (PVT)LTD is domiciled.

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Terms and Conditions

Welcome to www.myherbals.lk!

These terms and conditions outline the rules and regulations for the use of MYHERBALS.LK (PVT)LTD’s Website, located at www.myherbals.lk.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.myherbals.lk if you do not agree to take all of the terms and conditions stated on this document.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Sri Lanka. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing www.myherbals.lk, you agreed to use cookies in agreement with the MYHERBALS.LK (PVT)LTD ‘s Cookies policy.

License

Unless otherwise stated, MYHERBALS.LK (PVT)LTD and/or its licensors own the intellectual property rights for all material on www.myherbals.lk. All intellectual property rights are reserved. You may access this from www.myherbals.lk for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from www.myherbals.lk
• Sell, rent or sub-license material from www.myherbals.lk
• Reproduce, duplicate or copy material from www.myherbals.lk
• Redistribute content from www.myherbals.lk

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. MYHERBALS.LK (PVT)LTD does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of MYHERBALS.LK (PVT)LTD, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, MYHERBALS.LK (PVT)LTD shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

MYHERBALS.LK (PVT)LTD reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant MYHERBALS.LK (PVT)LTD a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of MYHERBALS.LK (PVT)LTD; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed above and are interested in linking to our website, you must inform us by sending an e-mail to MYHERBALS.LK (PVT)LTD. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of MYHERBALS.LK (PVT)LTD’s logo or other artwork will be allowed for linking absent a trademark license agreement.

i Frames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Application of relevant laws and regulations

The operation will be governed by laws and regulations in Sri Lanka which MYHERBALS.LK (PVT)LTD is domiciled.

 

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